Petal Silver Necklace

18k gold plated brass (gold version)

925 Sterling Silver solid (silver version)

**IMPORTANT PLEASE READ**

Shipping

We are based in Sydney, Australia and aim to dispatch all orders within 1–2 business days of purchase. Please note that during peak periods (such as sales events), there may be delays in processing & shipping times. This is out of our control and we cannot compensate for any delays in delivery.

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Domestic Shipping Services (Australia Only)

Australia Post Standard Shipping: $10 AUD (estimated 3–7 business days)

Australia Post Express Shipping: $15 AUD (estimated 1–4 business days)

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International Shipping Services (Outside of Australia)

Please Note:

Delivery timeframes are provided as estimates by postal services and cannot be guaranteed. We are unable to issue refunds or store credit for orders experiencing shipping delays outside of our control.

Once your order has been dispatched, we are no longer responsible for the package. We are unable to refund lost, stolen, or abandoned packages. However, we want every customer to receive their order, and we will work with shipping carriers to help locate any missing packages where necessary.

If you are unable to checkout, it may be because we do not ship to your country. Please email us at info@camicitrine.com.au if this affects you, & we will assist.

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Customs, Duties & Taxes

All Duties and Taxes are NOT INCLUDED at checkout.

International customers (outside of Australia) are wholly responsible to pay any applicable inbound fees (including duties and taxes) upon receiving the package, as outlined by local Customs Authorities. Please refer to your local Customs Authority for estimated charges and rates on overseas packages into your country before purchasing. Cami Citrine will never pay these customs charges on your behalf.

Unfortunately we are unable to refund orders if a customer declines to pay customs fees, taxes or duties. The package will be considered abandoned by the shipping provider and returned to sender.

Please ensure your shipping address & contact details are accurate and secure. We cannot be held responsible for orders not received due to incorrect or incomplete address or contact information.

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Returns & Exchanges

Due to hygiene reasons, we are unable to accept any returns or refunds on jewellery.

We do not offer refunds for handbags, however we can offer store credit if returned within 7 days of receiving your item.

We do not offer refunds for sunglasses, however we can offer store credit if returned within 7 days of receiving your item.

All return shipping costs & handling charges are to be paid in full by the customer.

Sale items are final sale and cannot be returned, exchanged, or credited.

 

Please Note:

Orders with pre-ordered items in it will be shipped together once pre-orders arrive.

All returned items must be in original condition and packaging (e.g., sunglasses case, cloth, and box). Returns without original packaging or in worn/used condition will not be accepted.

Every item is carefully quality-checked before dispatch. In the unlikely event your item arrives damaged, please contact us at info@camicitrine.com.au to discuss your options.

45cm long + 6cm chain extender

Flower motif is 28mm diameter

Our jewellery is crafted from 18ct gold plating or 925 sterling silver, with either a sterling silver base or brass base. Please read the individual product descriptions for base metal specifications for each piece.

 Please note that as with all plated jewellery, the plating may gradually wear over time—particularly on rings worn daily or exposed to friction, contact with products, or frequent handling.

To help preserve your jewellery’s finish for as long as possible, we recommend removing rings, bracelets and necklaces before showering, exercising, washing hands, applying lotions, or sleeping.

For best results, store your jewellery in an airtight container and regularly clean your jewellery with a jewellery cloth to reduce the risk of tarnishing or oxidisation on sterling silver pieces. Avoid direct contact with perfumes, harsh soaps, and other products to protect the plating.

*Please note we are transitioning the base metal of most of our pieces to be Sterling Silver, so specifications for each piece may change as this change is made. We are also increasing the gold microns for gold plated pieces to ensure you can get the most longevity out of your gold plated pieces as possible.

Cami Citrine is not responsible for damage caused by misuse or failure to follow the recommended care guidelines.